Privacy Policy

Effective Date: October 12, 2025

Scotty’s Cycle Shoppe (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or make a purchase through our online store.

1. Information We Collect

When you place an order or create an account, we collect the following personal information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Order history and wish lists

Payment Information:
We use Stripe to process payments. Your payment details are securely transmitted to Stripe and are not stored on our servers.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order
  • Provide customer support
  • Send newsletters (only if you opt in)
  • Improve our website and services through analytics

3. Sharing Your Information

We may share necessary information with third-party suppliers and logistics partners solely for the purpose of fulfilling and delivering your order.

We share necessary information with:

  • Stripe, for secure payment processing
  • Mailchimp, for sending newsletters (only if you opt in)

We do not sell your personal information to third parties.

4. Cookies and Analytics

We use cookies and similar technologies to improve your experience. We currently use Google Analytics to understand website traffic and usage. We may switch to privacy-focused alternatives like Matomo or Plausible in the future.

You can manage cookie preferences through your browser settings.

5. Your Account and Choices

If you create an account, you can:

  • View and manage your order history
  • Create and manage wish lists
  • Update your personal information
  • Delete your account at any time

You can unsubscribe from newsletters at any time using the link in the email.

6. Data Storage and Security

We store your data securely and take reasonable steps to protect it from unauthorized access. Payment data is handled exclusively by Stripe and is never stored on our servers.

7. Canadian Customers Only

We only sell and ship to customers within Canada. Our privacy practices comply with Canadian privacy laws.

8. Contact Us

If you have any questions or concerns about this policy or your personal information, please contact us at:

📧 info@scottyscycleshoppe.com